As many of us have done, imagine that you are doing your off-site planning for the year or some midyear review. You likely produce a list of wishful fixes (e.g., I wish that our CRM system did Y; I wish that our forms were different). At most companies, that list is prioritized, a business case is created, and the items are flushed through a project portfolio management process.
Now, imagine that by the time you finished prioritizing, capturing IT estimates, and building a business case, you actually had an application to fix your problem. That is the beauty of today's BPM systems. In 90-days, you can take a process from a Visio diagram to a production application.
The challenges you face will likely be around the organization.
- Does everybody agree to what the process is and should be?
- Can people switch their approach to work in that timeframe?
- Can procurement buy the software, hardware, and services fast enough to not miss the window?
- Does business have IT involved so that there is an organization to support the environment, maintenance, and provide help desk support after go-live?
- What happens when you go from a qualitative approach to a quantitative approach to management?
The good thing is that there is no other option that is this fast. Custom development won't be able to fix your issue in 90-days. It's not easy, but numerous companies have done it.
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