It has been a few days without blogs while I was on vacation. But, it gave me a chance to sit down and read The Power of Process by Kiran Garimella from cover to cover. Kiran follows the story style of The Goal (Goldratt and Cox) and The Choice (Russell Roberts).
In this story, a mythical consultant helps a management team (primarily CEO, CIO, and CFO) understand BPM, SOA, and many other TLAs (Three Letter Acroynms) related to process. It is a good and quick read that addresses many of the questions that I get from clients - isn't this a technology issue, does this compete with Six Sigma, how does this relate to other projects, where should this be located within a company, how to start, etc.
Let me highlight a few of my favorite parts:
- "Lean takes the fat out of processes. BPM keeps it out."
- "Process Management offers a disciplined, sustainable meta-process for controllership and compliance."
- He emphasizes a lot the opportunity for BPM to automate the repetitive tasks and create a greater "Return on Time" that frees up the opportunity for innovation. (more on this in another blog)
- He provides great discussion on Six Sigma and BPM which I have seen to be a point of confusion for many people.
Paul Harmon of BPTrends did a good review of this book.
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