One of our BPM projects right now is around facilities management and capital acquisition. As I heard the project manager talk about it and introduce the concept of Building 2.0 the other day, I was really impressed with the interesting work the team is doing with the client.
As a former architect, we talked about intelligent buildings in the 80s and 90s, but I haven't followed the practice much lately. Our team is doing the obvious work around eliminating all the paperwork that surrounds buildings and facilities and streamlining the signoffs. That is what BPM offers in a very traditional sense.
But, what I found interesting was the link of BPM with FM (Facilities Management) technologies from companies like Johnson Controls and ArchibusFM. For example, one of the situations they described is where a device (e.g., a furnace) could monitor the condition of its key parts (e.g., a filter). When it was almost time for the filter to be replaced, the process would initiate a purchase order and upon confirmation of the ship date from the supplier automatically schedule a maintenance visit. Pretty interesting stuff.
The project team is also creating automated dashboards to track all the facilities data (e.g., temperature of the room, use of the room) and create rules to help reduce energy usage across the buildings.