I heard the term for the first time last week – Business Technology (BT) versus IT. I think it is great in that it symbolizes the challenge many companies face in doing more than symbolic coordination of IT and Business. In my view, process creates the abstraction layer that will integrate these two areas.
In the past 24 hours, I asked two BPM executive sponsors why they hire consultants and the answer was strikingly the same – we can’t find anyone that understands technology and process and has experience in both. That is the skill set that everyone is looking for.
- 71% of respondents say that business and IT collaborate equally in setting IT direction
- 36% said IT governance was top of mind
- 34% said prioritization of tech investments was near the top
- 35% identified marketing and communicating IT value as a top priority
The responding executives were focused on business efficiency, cross-unit business initiatives, migration to shared services, and BPM (17%). This is very different focus than five years ago and a key reason why a lot more CIOs are business leaders while the traditional technologist has become the CTO. This is also enabled because a lot more businesses are dependent upon technology so every business person has to have a deeper understanding of their core technology than they traditionally did.